Can I cancel my order?

Can I cancel my order?

It is possible to cancel your order up until the point we have printed and shipped it. You will be aware of this moment, because you will have received a shipment confirmation email to tell you your order is on the way. If you find an issue with your order, please immediately contact us via the contact page.

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    • How do I change something about my order?

      You might want to change some things about your order, like the shipping address, the amount of sleeves or the designs you’ve picked. We would be able to help you change your order up to the moment you receive your shipment confirmation email. If you ...

    • Can I return or exchange my order?

      We want you to be happy with your Alter Sleeves purchase. Therefore, if you find any issues with the design or the printing of the sleeve, we would be happy to replace it for you. We reserve the right not to accept returns or exchanges for other ...

    • How long will it take for my order to arrive?

      We are a small team based in Madison Wisonsin. We print and ship orders every week, About every 3-4 days. Depending on where you've ordered from, it can range from a week to a month. With domestic (US) orders taking about a week for states nearby, to ...

    • Can I track my package?

      You may select tracked shipping at checkout, if you do, you will receive a tracking link along with your order details via email once we ship your order. If you have any further questions about the state of your order, or for example if you believe ...