Trouble with the website?

Trouble with the website?

If you experience any problems with the website, please contact us via the contact page. The more information you provide us (such as Browser, device etc) the better we will be able to resolve your request or issue.

    • Related Articles

    • How do I use the search functionality on the website?

      There are multiple ways to search the Alter Sleeves website for the design you would like to order. You could go to an alterist profile to find all the designs of your favorite alterist, look through designs and and sort those by set, go to our set ...
    • Where can I report concerns about a design on the website?

      If you wish to report a design on the Alter Sleeves website for inappropriate content or a conflict in our end user licence agreement, please contact us via the contact page.
    • Trouble with a received order?

      We want you to be happy with your Alter Sleeves purchase. Therefore, if you find any issues with the design or the specific printing of the sleeve, we would be happy to replace it for you. If you find one of these issues in your received order, ...
    • Trouble with a discount code?

      When the discount code you are trying to use doesn’t work, we would like you to check if you have entered it directly as it was given. It doesn’t matter if you use uppercase or lowercase, but the characters themselves do. If you keep having issues ...
    • What are the Alterist royalties?

      Alterists get paid a royalty for every design of theirs that is sold on the Alter Sleeves website. Per design, they earn 20 percent of the total price.